Know Your Organization

Technical Writers work with just about every department within a company. They get a feature description from a Product Manager, an implementation detail from R&D, and the terminology spin from Marketing. They may also deal with Support, Deployment, and whatever other deparments exist in their companies.

When dealing with all these different groups, especially when working in a large company, it helps to understand how the groups work together. This knowledge helps the TW more efficiently deal with his or her tasks, avoid hitting management walls, and know who they need to talk to. Unfortunately, it is only gained after working for the company for a long time.

Some illustrations, like the one below, of different org types were posted over at Bonker's World.

Which one is your current company most like?

[Source: Bonker's World]